June 24 - 30 These are my “weeknotes” to capture events, thoughts, and other items from the past week, mostly focused on work, but with some personal stuff thrown in. [1] GX+ Season 3 is a wrap Our teams finished "Season 3" this week, and it was another solid effort from the GX Foundry. What's … Continue reading 2024 Weeknote 26 : That’s a wrap
June 17 - 23 These are my “weeknotes” to capture events, thoughts, and other items from the past week, mostly focused on work, but with some personal stuff thrown in. [1] Let's create a national training program for government digital services This week I posted commentary on the GX Foundry site on the need for … Continue reading 2024 Weeknote 25 : You’ll need AI to summarize this
May 20-26 These are my “weeknotes” to capture events, thoughts, and other items from the past week, mostly focused on work. Photo by Karolina Grabowska on Pexels.com I moved. Digitally. I grew tired of the sprawling digital estate I've been maintaining personally, so I decided to collapse several digital properties into the one you see … Continue reading 2024 Weeknote 21 : Reloading…
Photo by Brandon Romanchuk on Unsplash I originally published this post on Medium. I copied it here in May 2024 to keep it alongside my other content. Whether you call it… GX (Government Experience) GovCX (Government Customer Experience) CX (Customer Experience) …or some variation therein, the point is to design backwards from the customer (citizen) experience … Continue reading Why GX?
Photo by Edge2Edge Media on Unsplash I originally published this post on Medium. I copied it here in May 2024 to keep it alongside my other content. Journalist Bill Moyers once defined the job of journalist as learning new things while in the public eye. In that vein I’m sharing links that piqued my interest in … Continue reading Linked List: 2022-08-28
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